Booking Policies
PLEASE READ BEFORE BOOKING ANY SERVICE(S):
-------------------------------------------------------------------------------------
ADDITIONAL FEES & PAYMENTS:
Same-day appointments: $35 convenience fee added to your total.
7am/appointments: require an additional $30 fee
8am appointments require an additional $20 fee
After hour appointments (7-9pm) require an additional $25 fee
Payments must be sent to $konceitedkulturellc via cashapp.
Please contact konceitedkulture@gmail.com with inquiries about unlisted dates and/or times, travel request, and other general FAQ's.
Additional fees and payments sent to secure your appointment are NON-REFUNDABLE and will NOT be credited towards your service. Remaining monetary obligations must be fulfilled upon arrival.
-------------------------------------------------------------------------------------
LATE ARRIVALS:
Please note your appointment will start at the time you scheduled. Please do not arrive early unless arrangements have been made with your technician. Clients will have a 10 MINUTE grace period until the appointment is cancelled. Once 5 minutes of 'being late' has been met you will need to send a $10 "late fee" to $konceitedkulturellc or your appointment will be postponed until next availability. Please see "Missed appointments" section!
**IF YOU HAVE TROUBLE LOCATING THE BUILDING PLEASE CALL IMMEDIATELY (technician is not responsible for late arrivals)**
-------------------------------------------------------------------------------------
RESCHEDULING:
We understand things come up and emergencies take place. If you can not make it to your appointment and wish to transfer your deposit/reschedule you must do so AT LEAST 24 hours prior to original appointment date or your deposit/payment and appointment will be forfeited in its entirety.
Your initial deposit/payment CAN be transferred to secure your next appointment up to one occurance. Any rescheduling after the first attempt will require a $20 non-refundable payment.
Cancellations made less than 24 hours prior to, no call/ no shows, or appointments missed due to tardiness will require a new non-refundable payment of $20. Please understand that no exceptions will be made.
**Deposit transfers are only valid on services equal to or greater than original total and can not be used to purchase merchandise.**
Shall you wish to cancel your appointment and do not wish to reschedule please do so 24 hours in advance; anything less than 24h will make your initial payment non-refundable. NO EXCEPTIONS.
-------------------------------------------------------------------------------------
NO SHOWS/MISSED APPOINTMENTS:
If you miss your appointment for any reason (late-arrival, no show, reschedule, etc.) a $20 deposit must be sent to secure a rescheduled appointment. This deposit WILL NOT be applied to your service and is non-refundable.
For more information on rescheduling or general FAQs regarding services/appointments please contact konceitedkulture@gmail.com or 501-257-0473 via TEXT.